Return Policy
We want you to be confident in your purchase. If you need to return an item, we’re happy to help. Please review the information below so there are no surprises.
Eligibility
Returns are accepted within 30 days of delivery
Items must be unused, in original condition, and in original packaging
Shipping Costs & Restocking Fee
Orders over $100 qualify for free shipping at checkout. If a return causes your order total to fall below the $100 free-shipping threshold, the original shipping cost will be deducted from your refund.
All approved returns are subject to a $10 restocking fee. This fee helps offset non-refundable payment processing and handling costs associated with returns.
Refunds
Refunds are issued to the original payment method once the item is received and inspected
Original shipping charges are non-refundable
Refunds typically process within 5–10 business days, depending on your bank
Non-Returnable Items
Clearance items
Center-drilled lenses
Custom or personalized products
Used or damaged items
How to Start a Return
To initiate a return, please contact us through the Contact Us page with your order number. We’ll respond with return instructions as quickly as possible.
Pro Tip
If you’re unsure about lens power or compatibility, we strongly encourage you to contact us before placing your order. We’re happy to help you choose the right lens the first time and avoid unnecessary returns or additional shipping costs.